Privacy Policy for FormeeCoffee

Last Updated: 2025/11/1

This Privacy Policy describes how FORMEECOFFEE FOR SELLING PRODUCTS & SERVICES BY AUTOMATIC VENDING MACHINES CO.L.L.C S.O.C. collects, uses, and shares your information when you use our mobile application (the "FormeeCoffee App").

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our App for you.

A. Information You Provide Directly

• Account Information: When you create an account, we may collect your name, email address, and other details you choose to provide.
• User Content: This includes any content you generate or upload within the App, such as [e.g., photos, videos, notes, profiles, comments].
• Communications: If you contact us for support or feedback, we collect your email address and the contents of your message.

B. Information Collected Automatically

• Usage Data: We collect data on how you interact with the App. This includes information such as the features you use, the time spent on the App, and your interactions within the App.
• Device Information: We automatically collect certain information from your iOS device, including:Device type (e.g., iPhone 13, iPad Pro) and operating system version.A unique device identifier (such as the Vendor Identifier).IP address and mobile carrier.
• Analytics Data: We use third-party analytics tools (like Apple's App Analytics or Google Analytics for Firebase) to help us measure trends and improve the App. This data is aggregated and anonymized.

C. Information from Third-Party Services
If you choose to log in using a third-party service (like Sign in with Apple), we receive the information you allow to be shared, such as your name and email address, as governed by that service's privacy policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the App and its core features.
• To personalize your experience.
• To communicate with you, including sending you important notices related to the App and responding to your inquiries.
• To monitor and analyze usage and trends to improve the App.
• To detect, prevent, and address technical issues, fraud, or security breaches.

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• With Your Consent: We will share your information when you direct us to.
• Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as data hosting (e.g., Google Firebase, Amazon AWS), analytics, and customer support. These partners are contractually bound to protect your data.
• For Legal Reasons: We may disclose information if required to do so by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as a business asset.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When we no longer need to use your information, we will delete it from our systems.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and Correction: You can access and update the personal information in your account settings within the App.
• Deletion: You can request that we delete your personal information by contacting us at Hello@formeecoffee.com. Please note that we may need to retain certain information for legitimate business purposes or legal compliance.
• Opt-Out of Marketing: You can opt-out of receiving promotional communications by following the unsubscribe link in those emails or by adjusting your notification settings in the App.
• Tracking and Cookies: You can manage how your device handles tracking and cookies through your iOS Settings under Privacy & Security.

7. Children's Privacy

Our App is not intended for individuals under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information.

8. International Transfers

Your information may be processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: Hello@formeecoffee.com
• Website: https://formeecoffee.com/
• Postal Address: Office No. 104 -078, Owned by Naser Ahmed Saeed Mohamed Alawadhi, Al Garhoud Dubai, Dubai